Professional Services

Technology21 is known for service delivery. Customers deserve the maximum ROI from their IT investments and when they work with our experienced and certified IT professionals they know they will see results. Technology21 pulls on a large collection of skills and talents to ensure global delivery standards are met and to offer a wide selection of ICT and Cloud solution services. Our team of highly trained engineers will help design, deliver, and implement scalable technology solutions to fit all your business needs. Your team of IT professionals are here for your service 24 hours a day, 7 days a week with IT Service you can depend on.

PROFESSIONAL SERVICES HAS MANY DISTINGUISHED ADVANTAGES

  • Domain Experts: Technology21 consultants know about project management and implementation so you can count on optimal delivery.
  • Technology Experts: Have a question? We have the answer. We provide mentorship and guidance to all our clients about technology improvements and IT advancements.
  • Product Experts: Working off of years of industry and functional expertise our team of consultants offer a high level of quality when dealing with consulting and planning.
  • Advanced Customization & Solutions: Let Technology21create customized role based IT solutions that work with your unique business needs.

Categories

Our value driven AMC engagements will help you to remain focused on your main stream of business. Our highly talented and experienced support professionals will ensure a trustworthy computing platform for your organization to reach your business destination.   We offer cost effective and value driven standard, comprehensive and tailor made AMC contracts to suit the unique requirement of every client. We have the expertise right from the hardware layer to all the way to applications layer to fix any issues that may arise from any technology stack and there by customer benefit Better ROI and TCO.

  • Let our team handle the maintenance of IT infrastructure
  • Provide hardware and software support when you need it.
  • Access to a range of technical experts who know how to handle the maintenance of all brands of laptops, desktops, phones, and other devices.
  • Decrease individual IT service cost.
  • Clients “Save Big” with annual maintenance contracts that cover a range of IT maintenance service such as installation, web design and implementation, consulting, and software development - all for a low price.li>

Our Service desk available round the clock at your reach. Technology21 provides a seamless and uninterrupted customer experience though the 24/7 online portal. We follow ITIL framework to deliver world class IT service delivery to the region. We apply advisory and consulting services, a proven service management framework, pre-built optimization models and practices that are based on global ITSM experience to rapidly get our clients where they need to be. We help enterprises assess their maturity levels, prioritize their ITSM program plan and build a pragmatic roadmap that gets them on the right path to accomplish their business objectives.

We undertake complete IT projects from Design to Delivery including support. We have the most experienced and highly talented resource to design your IT solutions with right technology stack and within the cost. We ensure that our customers get maximum ROI from the IT investments. We follow PMBOK practices and guidelines for Project Management to benchmark ourselves to meet the industry best practices for the benefit of our customers. We offer post implementation review and support to ensure overall success of the Project Delivery.

It is costly for organizations to maintain technically qualified and competent resource in each verticals. Our dedicated technical resource will be available full time at customer site to run the IT operations on a daily basis. The on-site resource have access to Technology21 talents pool who are technically qualified and competent in each respective areas. Support will be extended to customers on a case to case basis for expert skill based on demand. Customer benefit experts involvement at a lower cost. We also substitute onsite resource during his vacation so that customers get 12 months uninterrupted support.